Job Description
Join our dynamic team at Grand Plaza Hotel as a Night Shift Hotel Attendant! We're seeking dedicated professionals to ensure exceptional guest experiences during overnight hours. This role is perfect for night owls who thrive in fast-paced environments and value work-life balance with a consistent overnight schedule. Enjoy competitive pay, comprehensive benefits, and a supportive team culture in the heart of Columbus.
Responsibilities
- Manage front desk operations during overnight hours, including check-ins/check-outs
- Respond to guest inquiries and resolve issues promptly
- Monitor hotel security and safety protocols throughout the night
- Prepare nightly reports and manage key inventory
- Coordinate with housekeeping and maintenance teams
- Handle emergency situations calmly and professionally
- Process payments and manage cash drawer procedures
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Flexibility to work weekends and holidays
- Basic computer proficiency with reservation systems
- Valid Ohio driver's license (if required for errands)
- Ability to stand/walk for extended periods
- High school diploma or equivalent