Job Description
Join The Grand Plaza Hotel's elite night team and become the guardian of our guests' rest. As a Night Shift Hotel Attendant, you'll ensure seamless operations during our most critical hours while enjoying premium compensation and exclusive perks. Our downtown LA location offers unmatched nightlife access and competitive benefits. Experience the prestige of luxury hospitality with flexible scheduling designed for night owls.
Responsibilities
- Provide exceptional 24/7 guest assistance via phone/in-person during overnight hours
- Execute security protocols and monitor surveillance systems for guest safety
- Manage check-in/check-out processes for late arrivals/early departures
- Oversee facility maintenance and emergency response protocols
- Coordinate with housekeeping and security teams for seamless operations
- Handle guest inquiries with discretion and professionalism
- Document incidents and maintain accurate overnight logs
Qualifications
- Minimum 1 year hotel/hospitality experience required
- Valid California Security Guard License preferred
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Proficient in hotel management software (Opera, etc.)
- Flexible availability including weekends/holidays
- Basic first aid/CPR certification
- Fluent in English; bilingual Spanish strongly preferred