Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Front Desk Agent! We're seeking friendly, energetic individuals to create memorable guest experiences. No prior experience required – we provide comprehensive training. Enjoy a flexible schedule while building your career in one of Albuquerque's premier destinations. Apply today and become part of our dynamic team!
Responsibilities
- Warmly greet and assist all guests with check-in/check-out procedures
- Manage reservations and room assignments using our property management system
- Handle guest inquiries, requests, and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Perform basic administrative duties including phone calls and filing
Qualifications
- High school diploma or equivalent (required)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer literacy and willingness to learn new systems
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends and holidays
- Positive attitude and customer service mindset