Job Description
Join our award-winning team at Mountain View Hospitality Group in Colorado Springs! We're seeking passionate Night Shift Hotel Staff to deliver exceptional guest experiences during our peak season. As a key member of our overnight operations, you'll ensure seamless service while maintaining our luxury standards. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of Colorado's most stunning destinations.
Responsibilities
- Provide 24/7 guest assistance including check-ins, check-outs, and special requests
- Monitor hotel security systems and respond to emergency situations promptly
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle cash transactions and manage front desk financial procedures
- Resolve guest complaints with professionalism and discretion
- Perform routine facility inspections and report maintenance issues
- Prepare daily reports and maintain accurate guest records
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Ability to work flexible schedule including nights, weekends, and holidays
- Strong customer service orientation with problem-solving skills
- Proficient in hotel management software (Opera/Micros)
- Valid Colorado driver's license with clean record
- Ability to lift 30 pounds and stand for extended periods
- Basic first aid/CPR certification preferred