Job Description
Are you a detail-oriented professional looking for a role that offers both stability and a unique work environment? The Grand Luxe Hotels is seeking a highly skilled Night Shift Hotel Manager to oversee our operations in the heart of Atlanta. This is an opportunity to manage a luxury property during its quiet hours, ensuring every guest experience is seamless, secure, and memorable.
As a Night Shift Manager, you will be the face of our hotel during the evening hours, managing the front desk, security, and guest services. We pride ourselves on providing a premium service experience, and we are looking for an individual who embodies our values of integrity, excellence, and hospitality.
Responsibilities
- Oversee all front desk operations, including check-ins, check-outs, and concierge services.
- Monitor hotel security systems and conduct regular rounds to ensure the safety of guests and staff.
- Manage cash handling, balance nightly reports, and reconcile all financial transactions accurately.
- Respond to guest inquiries and resolve any issues that arise during the night shift with professionalism and efficiency.
- Maintain the cleanliness and aesthetic appeal of the lobby, hallways, and public areas.
- Assist in training new staff members and conducting shift handovers to day staff.
- Prepare daily operational reports and communicate any maintenance issues to management.
Qualifications
- High school diploma or equivalent required; hospitality management certification is a plus.
- Minimum of 1-2 years of experience in hotel front desk or night audit operations.
- Strong proficiency in property management software (PMS) and POS systems.
- Excellent communication skills and a professional demeanor.
- Must be available to work flexible night shifts, including weekends and holidays.
- Ability to work independently with high attention to detail and problem-solving skills.