Job Description
Join our award-winning downtown Omaha hotel and become part of a dynamic team that delivers exceptional guest experiences during the night shift. We're seeking dedicated professionals who thrive in after-hours environments and uphold our commitment to luxury service. Enjoy competitive pay, comprehensive benefits, and a supportive work culture that values your contributions.
What We Offer:
• Competitive hourly rates with performance bonuses
• Health insurance and retirement plan options
• Free parking and meal discounts
• Career advancement opportunities
• Vibrant downtown location with easy transit access
Responsibilities
- Manage guest check-in/checkout procedures with precision and efficiency
- Monitor hotel security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for urgent requests
- Handle guest inquiries and resolve complaints with exceptional service
- Process payments and maintain accurate financial records
- Conduct nightly property inspections and report maintenance needs
- Assist with valet services and luggage handling as required
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work flexible schedules including weekends and holidays
- Strong communication and problem-solving skills
- Basic knowledge of hotel management systems (Opera, Fidelio)
- Valid Nebraska driver's license with clean record
- Ability to lift 25 lbs and stand for extended periods
- Excellent attention to detail and organizational abilities
- Must pass background check and drug screening