Job Description
Join our award-winning team at Mountain View Hospitality in the heart of Colorado Springs! We're seeking dedicated night shift professionals to ensure our guests experience exceptional service around the clock. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the stunning Rocky Mountain backdrop. Full-time benefits include health insurance, paid time off, and career advancement opportunities.
Responsibilities
- Provide 24/7 guest assistance including check-ins, check-outs, and concierge services
- Monitor security systems and ensure property safety during overnight hours
- Manage front desk operations with attention to detail and efficiency
- Coordinate with housekeeping and maintenance teams for urgent requests
- Handle billing inquiries and process payments accurately
- Prepare operational reports for management review
- Respond to emergency situations calmly and professionally
Qualifications
- Previous hotel or hospitality experience preferred
- Ability to work independently with minimal supervision
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Flexibility to work weekends, holidays, and overnight shifts
- Valid driver's license and reliable transportation
- First Aid/CPR certification a plus
- Ability to stand for extended periods