Job Description
Join our elite hospitality team at Grand Horizon Hotels in Colorado Springs! We're seeking dedicated night shift professionals to deliver exceptional guest experiences during evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Colorado's stunning landscapes. Perfect for night owls seeking stability and growth in the luxury hospitality sector.
Responsibilities
- Provide 24/7 front desk operations including check-ins, check-outs, and guest assistance
- Monitor security systems and ensure guest safety throughout night hours
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries, complaints, and special requests with professionalism
- Perform nightly audits and financial reconciliation tasks
- Manage emergency procedures and incident documentation
- Prepare daily reports for management review
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Valid Colorado driver's license and reliable transportation
- Ability to work flexible schedules including weekends and holidays
- Strong problem-solving and conflict resolution skills
- Proficiency in hotel management software (e.g., Opera, Marriott Bonvoy)
- Excellent communication and multitasking abilities
- Ability to stand/walk for extended periods
- Basic first aid certification preferred