Job Description
Join our award-winning team at Grand City Hotels Milwaukee as a Night Shift Hotel Staff member! We're seeking dedicated professionals to ensure exceptional guest experiences during our busiest overnight hours. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of downtown Milwaukee. Perfect for night owls who thrive in fast-paced settings!
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Respond to guest inquiries and resolve issues promptly
- Monitor security systems and ensure guest safety
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and maintain accurate records
- Prepare nightly reports and manage reservation systems
- Uphold brand standards and service excellence
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency and POS system knowledge
- Flexible schedule availability (overnight shifts)
- Valid driver's license and reliable transportation
- Ability to stand for extended periods
- Positive attitude and team-oriented mindset