Job Description
Join our dynamic hotel team in Detroit and kickstart your hospitality career! We're seeking enthusiastic Night Shift Staff to deliver exceptional guest experiences during evening hours. No prior experience is needed – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of Michigan's vibrant city. Perfect for students, career changers, or anyone seeking stable night shift employment.
Responsibilities
- Provide exceptional customer service to hotel guests during evening hours
- Manage front desk operations including check-ins, check-outs, and reservations
- Maintain cleanliness and security of guest areas and common spaces
- Respond promptly to guest inquiries and resolve issues with professionalism
- Coordinate with housekeeping and maintenance teams for smooth operations
- Handle billing transactions and maintain accurate records
- Assist with emergency procedures and ensure guest safety
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent preferred
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy and comfort with reservation systems
- Strong problem-solving abilities and attention to detail
- Flexible availability for evening, weekend, and holiday shifts
- Positive attitude and commitment to guest satisfaction