Job Description
Welcome to The Nashville Luxury Suites, where Southern hospitality meets modern elegance. We are currently seeking a dynamic and detail-oriented Part-Time Front Desk Agent to join our vibrant team in the heart of Music City. If you thrive in a fast-paced environment and love connecting with people, we want to meet you.
As a key member of our front-of-house team, you will be the first point of contact for our guests, setting the tone for an unforgettable stay. We offer competitive compensation, flexible scheduling, and a supportive community atmosphere.
Why Join Us?
- Competitive hourly wage ($15.00 - $18.00)
- Flexible part-time schedules ideal for students or second jobs.
- Employee discounts on dining and local attractions.
- Opportunities for growth within the hospitality industry.
Take the next step in your hospitality career and apply today!
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Check guests in and out efficiently using our property management system (PMS).
- Handle reservations, inquiries, and special requests with professionalism and care.
- Manage front desk operations, including answering phones and directing calls.
- Assist with concierge services, including local recommendations and transportation arrangements.
- Maintain the cleanliness and organization of the lobby area and front desk.
- Resolve guest issues or complaints in a timely and empathetic manner.
Qualifications
- High school diploma or equivalent required; hospitality certification a plus.
- Previous front desk or customer service experience is preferred.
- Proficiency in Microsoft Office Suite and reservation software.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.
- Flexibility to work evenings, weekends, and holidays as needed.
- Valid driver’s license and reliable transportation are recommended.