Job Description
Join our vibrant hospitality team at Grand Miami Hotel and experience the excitement of daily pay! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences in the heart of Miami. This temporary role offers immediate compensation with flexible scheduling, perfect for professionals seeking consistent income without waiting for weekly or bi-weekly pay cycles.
As the first point of contact, you'll embody our brand's excellence while managing check-ins, reservations, and guest inquiries. Enjoy daily payouts, competitive compensation, and the opportunity to work in one of Miami's most iconic locations. Apply today and start earning tomorrow!
Responsibilities
- Efficiently manage guest check-ins/check-outs using hotel management systems
- Handle reservation modifications and confirmations with precision
- Resolve guest inquiries and concerns promptly with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold safety protocols and emergency procedures
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with hotel management software (Opera, Fidelio, etc.)
- Strong communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Miami attractions and transportation
- Flexible availability including nights/weekends
- Valid Florida driver's license (for vaifing if required)
- High school diploma or equivalent