Job Description
Join our dynamic team as a Front Desk Agent with daily pay opportunities in Manhattan's vibrant hospitality scene. This role offers immediate compensation and flexible scheduling for top performers. You'll be the first point of contact for luxury guests, delivering exceptional service while managing check-ins, reservations, and concierge requests. Enjoy the convenience of daily payouts and gain valuable experience in NYC's premier hotels.
Responsibilities
- Manage seamless guest check-in/check-out processes using PMS systems
- Handle reservation inquiries and room assignments efficiently
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Provide local recommendations and exceptional customer service
- Resolve guest inquiries and complaints promptly
- Maintain a clean and organized front desk area
Qualifications
- Minimum 1 year hotel front desk experience
- Proficiency with Opera, Fidelio, or similar PMS software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Flexible availability including nights/weekends
- Valid NYC work authorization
- Professional appearance and demeanor