Job Description
Join our award-winning team as a Part-Time Front Desk Agent at the prestigious Grand Hospitality Group in Fort Worth! We're seeking charismatic professionals to create unforgettable guest experiences while showcasing Texas hospitality. Perfect for students or career changers seeking flexible hours in a luxury environment. Full training provided!
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Process payments and manage cash handling procedures
- Resolve guest inquiries and complaints with exceptional service
- Coordinate with housekeeping and maintenance teams
- Operate PMS systems and maintain guest data confidentiality
- Market hotel amenities and local attractions to guests
- Uphold brand standards through meticulous attention to detail
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not mandatory
- Exceptional communication and interpersonal skills
- Proficiency with basic computer systems and reservation software
- Ability to multitask in a fast-paced environment
- Flexible availability including weekends and holidays
- Valid Texas driver's license and reliable transportation
- Positive attitude with problem-solving mindset