Job Description
Join our award-winning team at Grand Plaza Hotel, where every shift brings new opportunities to create memorable guest experiences! We're seeking energetic part-time Front Desk Agents to deliver exceptional service during morning, evening, and overnight shifts. Enjoy competitive pay, flexible scheduling, and free parking in the heart of downtown San Antonio.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized lobby area
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and multitasking abilities
- Basic computer literacy and POS system knowledge
- Flexible availability for weekends and holidays
- Ability to stand for extended periods
- Valid Texas driver's license (if driving shuttle)