Job Description
Join our award-winning team at Grand Plaza Hotel, Sacramento's premier luxury destination! We're seeking charismatic and detail-oriented Part-Time Front Desk Agents to deliver exceptional guest experiences. If you thrive in fast-paced environments and possess a passion for hospitality, this is your opportunity to shine. Enjoy competitive pay, flexible scheduling, and a vibrant downtown location. Apply today and start your rewarding career in Sacramento's hospitality scene!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel services and amenities to guests
- Uphold strict safety and cleanliness standards
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid California driver's license preferred
- Basic knowledge of Sacramento attractions and services
- High school diploma or equivalent required
- Must pass background check and drug screening