Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent at the Sunset Plaza Hotel! We're seeking energetic professionals to deliver exceptional guest experiences during evening and overnight shifts. Enjoy flexible scheduling, competitive pay, and a vibrant work environment in the heart of El Paso. Perfect for students or those seeking work-life balance!
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold strict security protocols for guest safety
- Execute nightly audit procedures
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficient with hotel management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Flexible availability including nights/weekends
- Bilingual (English/Spanish) strongly preferred
- Basic computer literacy and math skills