Job Description
Join our vibrant team at Grand Plaza Hotel as a Part-Time Front Desk Agent! We're seeking friendly, energetic individuals to create exceptional first impressions for our guests. No experience required—full training provided. Enjoy flexible hours in Albuquerque's heart while building hospitality skills that open doors to future opportunities. If you're passionate about service and thrive in dynamic environments, apply today!
Responsibilities
- Efficiently manage guest check-ins/check-outs using hotel software
- Answer phones and respond to inquiries with professionalism
- Process payments and manage reservations accurately
- Assist with guest requests and resolve issues promptly
- Maintain a clean, organized front desk area
- Collaborate with housekeeping and maintenance teams
- Upsell hotel services and amenities
Qualifications
- No prior experience required—training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, MS Office)
- Ability to multitask in fast-paced environments
- Positive attitude and customer-focused mindset
- High school diploma or equivalent
- Flexibility to work evenings/weekends/holidays
- Valid New Mexico driver's license (if driving required)