Job Description
Join our dynamic team at Coastal Hospitality Group as a Part-Time Front Desk Agent in the vibrant heart of Virginia Beach! This role offers flexible shift schedules including evenings, weekends, and holidays, perfect for students or those seeking work-life balance. You'll be the first point of contact for our guests, delivering exceptional service that creates memorable experiences. Our premium beachfront location provides an exciting work environment with opportunities for growth in the hospitality industry.
Responsibilities
- Manage guest check-in/check-out procedures efficiently using PMS systems
- Handle reservations, inquiries, and resolve guest concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional service and cleanliness
- Assist with security protocols and emergency procedures as needed
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Proficient in basic computer applications
- High school diploma or equivalent required
- Valid driver's license and reliable transportation
- Ability to stand for extended periods