Job Description
Join our dynamic team at Grand Plaza Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals for part-time Front Desk Agent positions in Philadelphia. No prior experience is required – we provide comprehensive training to set you up for success. Enjoy a vibrant work environment in the heart of Philadelphia with flexible scheduling that fits your lifestyle. This is your opportunity to develop customer service skills while working in one of Pennsylvania's most iconic cities.
Why Work With Us?
- Comprehensive paid training program
- Flexible part-time schedules
- Competitive hourly wages plus tips
- Employee discounts on hotel stays
- Growth opportunities within our hotel group
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and modify booking details
- Answer phone inquiries and transfer calls appropriately
- Process payments and maintain accurate cash drawer
- Assist guests with special requests and local recommendations
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Strong problem-solving abilities
- Punctual and reliable with availability for evenings/weekends
- Positive attitude and customer service mindset
- No prior experience required – training provided