Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're seeking enthusiastic, customer-focused individuals to deliver exceptional guest experiences at our Oklahoma City location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Provide warm, professional greeting and check-in/check-out services for hotel guests
- Manage reservations, room assignments, and payment processing with accuracy
- Address guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain cleanliness and organization of front desk area
- Process payments and manage cash handling procedures
- Assist with basic administrative tasks including scheduling and reporting
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-first mindset
- No prior experience required – training provided
- Reliable transportation and ability to work flexible shifts
- Must pass background check and drug screening