Job Description
Join our award-winning team as a Part-Time Front Desk Agent at Grand Hospitality Group in vibrant Jacksonville, FL! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences during flexible shifts. This role is perfect for individuals seeking work-life balance while building a rewarding career in the heart of Florida's hospitality scene. Enjoy competitive pay, complimentary meals, and growth opportunities within our expanding portfolio of luxury properties.
Responsibilities
- Manage seamless check-in/check-out procedures for hotel guests
- Handle reservations, phone inquiries, and guest requests with precision
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for optimal operations
- Resolve guest concerns promptly and professionally
- Utilize hotel management software efficiently
- Maintain a clean and organized front desk environment
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Proficiency in reservation systems and basic office software
- Strong problem-solving and conflict resolution abilities
- Valid Florida driver's license and reliable transportation