Job Description
Are you a welcoming face looking for a part-time opportunity in the heart of Atlanta? Metro Atlanta Hospitality Group is seeking a dedicated Front Desk Agent to join our dynamic team. We offer flexible shift work that fits your lifestyle while providing competitive compensation and a supportive work environment.
Why Choose Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling for students and professionals
- Employee discounts on dining and stays
- Opportunities for career growth within the hospitality industry
We are looking for individuals who thrive in a fast-paced environment and are committed to delivering exceptional guest experiences.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage guest check-in and check-out processes efficiently using property management systems.
- Answer incoming calls and respond to guest inquiries via email or in-person promptly.
- Handle cash transactions and balance the daily house bank accurately.
- Assist with concierge requests, including local recommendations and transportation arrangements.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Resolve guest complaints or issues with patience and professionalism.
Qualifications
- High school diploma or GED required; hospitality or customer service experience is a plus.
- Strong interpersonal and communication skills with a friendly demeanor.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to work flexible shifts, including weekends and holidays.
- Attention to detail and the ability to multitask in a busy environment.
- Candidate must be available for shift work as required by the hotel schedule.