Job Description
Welcome to Austen Heights, where professionalism meets hospitality. We are currently looking for a highly organized and welcoming Part-Time Front Desk Agent to join our dynamic team in the heart of downtown Austin. In this pivotal role, you will be the face of our company, ensuring every visitor feels valued and every administrative task is handled with precision and care. We offer a flexible schedule, a collaborative work environment, and the opportunity to be part of a thriving business community in Texas.
Responsibilities
- Greet and welcome guests and clients warmly, managing the reception area with professionalism and poise.
- Answer, screen, and redirect incoming phone calls to the appropriate departments or personnel in a timely manner.
- Manage incoming and outgoing mail, packages, and deliveries with meticulous organization.
- Maintain a pristine lobby and common areas to uphold our premium image and ensure a welcoming atmosphere.
- Assist with conference room bookings, ensuring equipment functionality and coordination with tenants.
- Perform light administrative duties such as filing, data entry, and expense reporting.
- Handle cash handling and credit card transactions for the gift shop or vending machines accurately.
Qualifications
- Previous experience in a front desk or reception role is preferred but not mandatory for the right candidate.
- Exceptional interpersonal and communication skills with a strong focus on customer service.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- A professional appearance and demeanor at all times to reflect our brand standards.
- Ability to multitask effectively in a fast-paced, high-volume environment.
- High school diploma or GED required.