Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking friendly, energetic individuals with no prior experience to deliver exceptional guest experiences at our vibrant Denver location. Full training provided – we value attitude over experience!
As the first point of contact for our guests, you'll create memorable stays while developing valuable customer service and operational skills. Perfect for students, career changers, or anyone seeking flexible hours in a dynamic environment. Competitive pay, complimentary meals, and growth opportunities await!
Responsibilities
- Warmly greet and register/check out guests with efficiency and professionalism
- Manage reservations, room assignments, and guest inquiries via phone/email
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through cleanliness, safety, and service excellence
- Resolve guest concerns promptly with a solutions-oriented approach
- Operate property management systems and basic office equipment
Qualifications
- No experience required – we provide comprehensive paid training!
- High school diploma or equivalent (currently enrolled students welcome)
- Exceptional communication and interpersonal skills
- Basic computer proficiency and comfort with learning new software
- Ability to multitask in a fast-paced environment
- Positive attitude and genuine passion for helping others
- Flexible availability including weekends and holidays
- Must pass background check and drug screening