Job Description
Join a team that values excellence and connection. Apex Hospitality Group is looking for a high-energy Part-Time Front Desk Agent to serve as the welcoming face of our Oklahoma City location. We pride ourselves on delivering top-tier service, and we need someone who thrives in a fast-paced environment.
In this role, you will be the first point of contact for our valued guests, ensuring their experience is seamless from the moment they arrive. We offer flexible shift schedules designed to accommodate your lifestyle, making this an ideal opportunity for students or professionals seeking supplemental income.
Why Join Us?
- Competitive Pay: Earn between $15.00 and $19.00 per hour.
- Flexible Shifts: Choose from morning, afternoon, or evening shifts.
- Professional Growth: Clear pathways for advancement within our organization.
Responsibilities
- Execute a warm and professional greeting for all guests, visitors, and employees entering the premises.
- Manage incoming calls and emails, routing inquiries to the appropriate departments promptly.
- Handle check-in and check-out processes efficiently, including verifying identity and collecting payments.
- Maintain the cleanliness and organization of the reception area, lobby, and common spaces.
- Assist with administrative tasks such as filing, data entry, and maintaining the guest database.
- Address guest inquiries and complaints with patience and a solution-oriented mindset.
Qualifications
- Previous experience as a Front Desk Agent or in a customer service role is preferred but not required for exceptional candidates.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software.
- Strong verbal communication skills with a friendly and approachable demeanor.
- Ability to multi-task effectively while maintaining a high standard of accuracy.
- Flexibility to work various shifts, including weekends and holidays.
- A high school diploma or GED is required.