Job Description
Join our vibrant team as a Part-Time Front Desk Agent at Grand Hospitality Group in Louisville! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shifts. This role offers competitive pay, dynamic work environment, and growth opportunities in the hospitality sector. Perfect for students, night owls, and those seeking flexible schedules!
Why You'll Love Working With Us: Modern facilities, supportive management, and a culture that values your work-life balance. We provide comprehensive training and recognize outstanding performance with incentives.
Responsibilities
- Check-in/check-out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve service issues with professionalism
- Process payments accurately and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and manage communications
- Uphold brand standards and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or front desk experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Proficiency with basic computer applications
- Attention to detail and multitasking ability
- Professional appearance and friendly demeanor
- Valid driver's license (if required for errands)