Job Description
Join the vibrant hospitality scene in Memphis as a Night Shift Hotel Agent! We're seeking dedicated professionals to deliver exceptional guest experiences during evening hours. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement in one of Tennessee's most iconic cities.
Responsibilities
- Manage guest check-ins/checkouts with efficiency and professionalism
- Address guest inquiries and resolve service issues promptly
- Monitor hotel security systems and ensure guest safety
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Prepare night audit reports and documentation
Qualifications
- High school diploma or equivalent required
- Previous hotel or hospitality experience preferred
- Strong customer service and communication skills
- Ability to work flexible schedules including nights/weekends
- Basic computer proficiency with reservation systems
- Valid Tennessee driver's license (if required for errands)