Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent in vibrant Virginia Beach! We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift schedules. Enjoy competitive pay, complimentary parking, and a supportive team environment while working at our oceanfront property. Perfect for students or career-charters seeking flexible hours in the tourism industry.
Responsibilities
- Check in/out guests efficiently using PMS systems while maintaining accuracy
- Handle guest inquiries with professionalism and local knowledge
- Process payments and manage cash drawer operations
- Coordinate housekeeping maintenance requests
- Monitor security systems and access control procedures
- Assist with reservation management and room status updates
- Resolve guest complaints promptly and escalate when necessary
Qualifications
- Previous front desk or customer service experience preferred
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends/holidays
- Proficient with Microsoft Office and hotel management systems
- High school diploma or equivalent required
- Valid Virginia driver's license (if transporting guests)
- Ability to stand for extended periods and lift 25 lbs
- Must pass background check and drug screening