Job Description
Join a Premier Hospitality Team in the Heart of Ohio
Are you looking for a dynamic part-time role in the hospitality industry? The Columbus Grand Hotel is currently seeking motivated individuals to join our front-of-house team. We value enthusiasm, reliability, and a passion for guest service, making this the perfect opportunity for entry-level candidates.
We offer a competitive hourly rate, flexible scheduling, and a supportive work environment where you can grow your career.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to every guest upon arrival.
- Guest Assistance: Answer incoming calls and respond to guest inquiries regarding services and local attractions.
- Check-In/Out: Assist guests with the registration process, verifying information and processing payments efficiently.
- Lobby Maintenance: Ensure the front desk area is clean, organized, and presentable at all times.
- Problem Resolution: Address minor guest concerns with a positive attitude and escalate complex issues to the manager.
- Booking Management: Utilize hotel management software to update room status and reservations.
Qualifications
- No Experience Necessary: We provide full training for all new hires.
- Communication Skills: Excellent verbal communication skills with a friendly and professional demeanor.
- Computer Literacy: Basic familiarity with computers and the ability to learn new software quickly.
- Flexibility: Ability to work varying shifts, including weekends and holidays.
- Reliability: A strong work ethic and punctuality are essential.
- Education: High school diploma or GED is preferred but not strictly required.