Job Description
Join our award-winning luxury hotel in the heart of downtown Detroit! We're seeking passionate hospitality professionals to deliver exceptional guest experiences. This part-time role offers flexible scheduling while allowing you to develop premium service skills in a dynamic environment. Enjoy competitive pay, complimentary meals, and exclusive hotel discounts while contributing to Detroit's vibrant hospitality scene.
Responsibilities
- Check in/out guests with efficiency and personalized service
- Manage reservations and room assignments
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for hotel amenities
- Maintain cleanliness and organization at the front desk
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Professional appearance and positive attitude
- Ability to stand for extended periods
- High school diploma or equivalent required