Job Description
Join Seattle's premier luxury hotel as a Part-Time Guest Services Associate! We're seeking passionate hospitality professionals to create unforgettable experiences for our discerning guests. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Seattle. What we offer: Premium hotel amenities, employee discounts, career growth opportunities, and a dynamic team culture. Perfect for students and professionals seeking work-life balance.
Responsibilities
- Deliver exceptional front desk service including check-in/check-out, reservations, and guest inquiries
- Handle guest requests with efficiency and professionalism
- Process payments accurately and maintain financial records
- Collaborate with housekeeping and maintenance teams to resolve guest issues
- Utilize hotel management systems (Opera) for inventory and reporting
- Uphold brand standards through impeccable grooming and conduct
Qualifications
- Minimum 1 year hotel or luxury retail experience preferred
- Exceptional communication and conflict resolution skills
- Proficiency with hotel management software (Opera/Fidelio)
- Flexible availability including nights, weekends, and holidays
- Valid Washington State Food Handler's Card (or willingness to obtain)
- Ability to stand for extended periods and lift up to 25 lbs
- High school diploma or equivalent required