Job Description
We are seeking dedicated professionals to join our dynamic hospitality team in the heart of Milwaukee. At Milwaukee Luxury Hotel & Suites, we pride ourselves on delivering exceptional guest experiences. We are currently hiring for Part-Time roles that offer flexible scheduling, including day, evening, and weekend shifts. If you are looking for a rewarding job in the hospitality industry with opportunities for advancement, we want to meet you.
Why Join Us?
- Competitive hourly pay.
- Employee discounts on dining and amenities.
- Opportunities for career growth within the hotel.
- A supportive and inclusive work environment.
Responsibilities
- Check guests in and out efficiently, ensuring a smooth arrival and departure experience.
- Answer phone calls and respond to emails with a professional and friendly tone.
- Maintain the cleanliness and organization of the front desk area and lobby.
- Handle cash transactions and process credit card payments accurately.
- Assist guests with inquiries regarding local attractions, dining, and transportation.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Adhere to all safety and security protocols.
Qualifications
- High school diploma or GED required.
- Previous customer service or hospitality experience is a plus but not mandatory.
- Strong interpersonal and verbal communication skills.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Proficiency with basic computer systems and hotel management software.
- A positive attitude and a genuine desire to help others.