Job Description
Join our award-winning team at Grand Hospitality Group in vibrant Charlotte, NC! We're seeking enthusiastic individuals to start their hospitality journey without prior experience. Enjoy flexible schedules, competitive pay, and comprehensive training in a dynamic environment. Perfect for students, career changers, or those seeking supplemental income. Grow with us while serving guests at our premier downtown location.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Assist with luggage handling and room service coordination
- Manage reservations and front desk operations
- Respond promptly to guest inquiries and requests
- Maintain clean and organized public areas
- Collaborate with housekeeping and maintenance teams
- Process payments and manage billing transactions
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible evenings/weekends
- Basic computer literacy
- Attention to detail and problem-solving mindset
- Positive attitude and customer service focus