Job Description
Join our award-winning hospitality team at Metropolitan Hotels Group! We're seeking enthusiastic Part-Time Hotel Associates to deliver exceptional guest experiences in the heart of Washington DC. No prior experience required – we provide comprehensive training for motivated individuals ready to start their hospitality journey. Enjoy flexible scheduling, competitive pay, and opportunities for career growth within our renowned hotel chain.
Why Work With Us?
- Industry-leading training programs
- Complimentary employee meals
- Hotel discounts worldwide
- Health benefits for part-time staff (20+ hrs/week)
- Recognition programs for top performers
Responsibilities
- Deliver outstanding guest service at front desk and common areas
- Handle check-in/check-out procedures efficiently
- Assist with guest inquiries and resolve concerns promptly
- Perform daily room status updates and key management
- Collaborate with housekeeping and maintenance teams
- Process payments and maintain accurate transaction records
- Uphold brand standards and cleanliness protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and customer-first mindset
- Attention to detail and problem-solving abilities
- No experience required – training provided