Job Description
Join our award-winning team at Grand Hospitality Philadelphia! We're seeking enthusiastic part-time hotel associates to deliver exceptional guest experiences in the heart of the City of Brotherly Love. No prior experience needed – we provide comprehensive training for motivated individuals ready to start their hospitality journey. Enjoy flexible scheduling, competitive pay, and opportunities for growth within our luxury property.
As a key member of our front-of-house team, you'll be the first point of contact for our diverse clientele, ensuring seamless check-ins, addressing inquiries, and maintaining our impeccable standards. This role is perfect for students, career changers, or anyone seeking part-time work with purpose in one of America's most vibrant cities.
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Handle guest inquiries with professionalism and local knowledge
- Manage reservations and room assignments accurately
- Process payments and maintain billing records
- Coordinate with housekeeping and maintenance teams
- Uphold strict cleanliness and safety standards
- Contribute to a positive team environment during shifts
Qualifications
- No prior hotel experience necessary – training provided!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible evenings/weekends
- Basic computer proficiency
- Attention to detail and problem-solving mindset
- Positive attitude and willingness to learn
- Must be 18+ years old