Job Description
Join our award-winning team at Grand Plaza Hotel, where we redefine luxury hospitality in the heart of Boston! We're seeking passionate individuals to fill flexible part-time shift roles in our vibrant hotel environment. Enjoy competitive hourly rates, complimentary employee meals, and opportunities for career growth within our global brand. Perfect for students, career changers, or those seeking supplemental income—your schedule matters to us!
Responsibilities
- Deliver exceptional guest experiences through personalized check-in/check-out services and concierge support
- Manage room status updates and coordinate with housekeeping for seamless operations
- Handle guest inquiries and resolve issues promptly with a solutions-oriented approach
- Process payments accurately and maintain secure cash handling procedures
- Collaborate with cross-department teams to ensure flawless event support
- Uphold stringent safety and cleanliness standards across public areas
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability to work evenings, weekends, and holidays
- Strong communication skills and attention to detail
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Valid Massachusetts Food Handler's certification (or willingness to obtain)
- Positive attitude and commitment to teamwork