Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Hotel Staff member! We're seeking energetic individuals to deliver exceptional guest experiences at our premier Nashville location. Perfect for students and professionals seeking flexible hours in the heart of Music City. Enjoy competitive pay, staff discounts, and a vibrant work environment where your contributions directly create memorable stays for travelers worldwide.
Responsibilities
- Deliver exceptional customer service during guest check-in/check-out processes
- Manage reservations and respond to guest inquiries promptly
- Perform daily housekeeping duties to maintain pristine room standards
- Operate front desk systems efficiently and troubleshoot minor issues
- Collaborate with housekeeping, maintenance, and management teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with special event coordination and VIP guest handling
Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- Basic computer literacy and reservation system knowledge
- Valid Tennessee driver's license (if required for errands)
- Must be 18+ years old and authorized to work in the US