Job Description
Join our award-winning hospitality team at Oceanview Resort & Spa, where ocean views meet exceptional service! We're seeking energetic Part-Time Front Desk Agents to create memorable experiences for guests in Virginia Beach's premier coastal destination. Enjoy flexible scheduling, competitive hourly pay, and the opportunity to work in a dynamic resort environment. If you're passionate about hospitality and thrive in fast-paced settings, apply today and start your career in Virginia Beach's thriving tourism industry!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations, room assignments, and billing processes accurately
- Respond promptly to guest inquiries and resolve service issues
- Maintain pristine lobby areas and ensure resort standards are upheld
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams for guest requests
- Utilize PMS software to update guest preferences and special requests
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible availability including nights, weekends, and holidays
- Valid Virginia driver's license (if required for errands)
- Positive attitude with problem-solving aptitude