Job Description
Join our award-winning team at Sunset Resorts, where every guest feels like VIP! We're seeking energetic individuals to deliver exceptional hospitality experiences at our iconic Austin location. No prior experience needed – we provide comprehensive training for motivated team players who thrive in fast-paced environments. Enjoy flexible shifts, competitive pay, and opportunities for advancement while serving diverse travelers from around the world.
Responsibilities
- Provide exceptional check-in/check-out services with warm, personalized greetings
- Handle guest inquiries and resolve concerns promptly using problem-solving skills
- Process reservations and manage room availability through our property management system
- Assist with concierge services, local recommendations, and special requests
- Maintain accurate records of guest interactions and transactions
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Uphold brand standards through professional appearance and service excellence
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Basic computer proficiency with willingness to learn new systems
- Customer service mindset with patience and positive attitude
- Ability to stand for extended periods and lift up to 25 lbs
- No experience necessary – we train passionate individuals!