Job Description
Join the vibrant team at Grand Harbor Hotel, Baltimore's premier waterfront destination! We're seeking dynamic Part-Time Shift Workers to deliver exceptional guest experiences during evening, overnight, and weekend shifts. Enjoy flexible scheduling while contributing to our award-winning hospitality standards. Competitive hourly rates, complimentary meal privileges, and career advancement opportunities await passionate hospitality professionals.
Responsibilities
- Deliver exceptional guest service across front desk, concierge, and guest room areas
- Manage check-in/check-out processes with precision and efficiency
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Monitor security protocols and emergency procedures
- Maintain accurate shift logs and incident reports
- Assist with event setup and special request fulfillment
Qualifications
- Previous hotel or hospitality experience preferred
- Flexible availability including nights, weekends, and holidays
- Strong communication and problem-solving skills
- Ability to work efficiently under pressure
- Basic computer proficiency with reservation systems
- Valid Maryland hospitality certification (or willingness to obtain)
- Positive attitude and commitment to teamwork
- Reliable transportation for varied shift schedules