Job Description
Join our award-winning team at Grand Hospitality Group in vibrant San Jose! We're seeking passionate individuals to deliver exceptional guest experiences as part-time hotel staff. Enjoy flexible schedules, competitive compensation, and a dynamic work environment in the heart of Silicon Valley. Perfect for students, career changers, or those seeking supplemental income with growth opportunities into full-time roles. Apply today to start your journey in premium hospitality!
Responsibilities
- Deliver personalized guest services including check-in/out, concierge support, and room coordination
- Manage reservation systems, process payments, and maintain accurate guest records
- Resolve guest inquiries and concerns with prompt, professional solutions
- Collaborate with housekeeping and maintenance teams to ensure operational excellence
- Uphold brand standards through meticulous attention to detail and service quality
- Execute safety protocols and emergency procedures as needed
Qualifications
- Minimum 6 months hotel, hospitality, or customer service experience required
- Exceptional communication and interpersonal skills with multilingual ability preferred
- Proficient in property management systems (e.g., Opera, Amadeus)
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid California driver's license and reliable transportation
- High school diploma or equivalent; hospitality certification a plus
- Must pass background check and drug screening