Job Description
Start your hospitality career with Grand Plaza Hotel Chicago! We're seeking energetic Entry-Level Hotel Front Desk Agents to deliver exceptional guest experiences through our 24/7 operations. This full-time shift work role offers comprehensive training and growth opportunities in Chicago's vibrant downtown. Join our award-winning team where your smile becomes our signature!
Why You'll Love Working With Us:
- Competitive hourly wage + performance bonuses
- Free employee parking and meal discounts
- Health benefits (after 90 days)
- Industry-leading development programs
Responsibilities
- Efficiently manage guest check-in/check-out processes
- Handle reservations and room assignments
- Resolve guest inquiries with exceptional service
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency
- Strong communication and interpersonal skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Attention to detail and problem-solving abilities
- Previous customer service experience preferred
- Must be able to stand for extended periods