Job Description
Join our award-winning team at Grand Hotel Philadelphia, where luxury meets hospitality excellence. We're seeking passionate part-time hotel staff to deliver exceptional guest experiences in the heart of City Center. Enjoy flexible schedules, competitive pay, and career growth opportunities in a dynamic work environment. Perfect for students, retirees, or professionals seeking supplemental income.
Responsibilities
- Provide exceptional front desk services including check-in/check-out, guest inquiries, and reservation management
- Deliver premium housekeeping services ensuring immaculate room standards and public area upkeep
- Execute seamless food and beverage operations in our rooftop lounge and breakfast venue
- Coordinate with maintenance team for swift issue resolution and facility upkeep
- Uphold brand standards through personalized guest interactions and problem-solving
- Maintain accurate records of guest preferences and special requests
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Valid Pennsylvania Food Handler's Certification (if F&B role)
- Exceptional communication and interpersonal skills
- Ability to work flexible evenings, weekends, and holidays
- Basic proficiency with PMS systems (Opera, Cloudbeds)
- Strong attention to detail and service-oriented mindset
- Physical stamina for extended standing and mobility