Job Description
Join our award-winning Denver hotel team as a Front Desk Agent and enjoy weekly pay! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of downtown Denver. This role offers competitive compensation, flexible scheduling, and rapid advancement opportunities for motivated candidates. Enjoy the energy of Colorado's hospitality scene while building a rewarding career with industry-leading benefits.
Responsibilities
- Check in/out guests efficiently using PMS systems while maintaining accurate records
- Handle guest inquiries and resolve concerns with exceptional service standards
- Manage room inventory and coordinate with housekeeping for seamless operations
- Process payments and manage financial transactions accurately
- Collaborate with concierge and valet teams to enhance guest experiences
- Uphold brand standards through professional appearance and communication
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with Opera, Fidelio, or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic knowledge of Denver attractions and transportation
- High school diploma or equivalent required
- Valid Colorado driver's license preferred