Job Description
Join our dynamic team at Grand Plaza Hotel and launch your hospitality career in Houston! We're seeking passionate individuals to deliver exceptional guest experiences through our part-time hotel staff positions. Enjoy flexible scheduling, competitive pay, and opportunities to grow within our luxury hotel environment. Perfect for students, career changers, or those seeking supplemental income.
Why Work With Us?
- Comprehensive training programs
- Employee discounts on hotel services
- Positive team culture focused on recognition
- Clear pathways to full-time advancement
Responsibilities
- Provide exceptional front desk service including check-in/check-out processes
- Address guest inquiries and resolve issues promptly
- Maintain lobby cleanliness and professional appearance
- Process reservations and room assignments efficiently
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and billing procedures
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with hotel systems
- Attention to detail and problem-solving abilities
- Valid Texas driver's license (if valet position)
- Must pass background check