Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate entry-level professionals to deliver exceptional guest experiences at our flagship Kansas City property. No experience? No problem! We provide comprehensive training and career growth opportunities in the heart of Missouri's thriving hospitality scene.
As an integral part of our dynamic team, you'll contribute to creating memorable stays for business and leisure travelers. Our supportive environment values teamwork, attention to detail, and genuine hospitality. Competitive benefits include flexible scheduling, employee discounts, and advancement pathways.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Process check-ins/check-outs efficiently using property management systems
- Address guest inquiries and resolve service issues promptly
- Maintain pristine room standards and public areas
- Collaborate with cross-departmental teams for seamless operations
- Adhere to safety and sanitation protocols
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent required
- Customer service experience preferred but not mandatory
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy
- Valid work authorization required
- Positive attitude and team-oriented mindset
- Attention to detail and problem-solving abilities