Job Description
Join our award-winning team at Grand Plaza Hotel, where exceptional service meets luxury hospitality! We're seeking passionate individuals to fill part-time hotel staff positions in vibrant San Jose, CA. Enjoy flexible schedules, competitive pay, and opportunities for growth in a dynamic environment. Perfect for students, career changers, or those seeking supplemental income. Our comprehensive training program ensures you'll thrive while delivering memorable guest experiences. Apply today to start your rewarding hospitality career!
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Maintain pristine room cleanliness and guest areas following brand standards
- Assist with event setup, catering services, and meeting room preparations
- Handle guest complaints with professionalism and escalate to management when needed
- Process payments accurately and maintain secure cash handling procedures
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy and POS system knowledge
- Physical ability to stand for extended periods and lift up to 25 lbs
- Valid California driver's license (if required for shuttle services)
- Positive attitude and commitment to guest satisfaction