Job Description
Join our award-winning team at Grand Hospitality Group in the heart of downtown Austin! We're seeking passionate individuals to deliver exceptional guest experiences in a vibrant, fast-paced environment. Perfect for students, career-changers, or hospitality enthusiasts seeking flexible hours. Enjoy competitive pay, free meals during shifts, and opportunities for growth within our luxury hotel chain.
Responsibilities
- Provide exceptional front desk services including check-ins, check-outs, and guest inquiries
- Assist with housekeeping coordination and room status management
- Handle guest requests promptly and professionally
- Maintain cleanliness and organization of public areas
- Collaborate with team members to ensure seamless operations
- Process payments and manage billing inquiries
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Must be 18+ and authorized to work in the US
- Valid Texas Food Handler certification (or willingness to obtain)