Job Description
Join the Grand Plaza Hotel's dynamic team and launch your hospitality career in Oklahoma City! We're seeking passionate individuals to deliver exceptional guest experiences through our part-time hotel staff positions. Enjoy flexible schedules, competitive pay, and a supportive environment where your skills shine. Whether you're a student or seeking work-life balance, this role offers growth opportunities in the heart of Oklahoma's thriving tourism industry. Apply today to become part of our award-winning team!
Responsibilities
- Provide exceptional guest service at the front desk, including check-ins/check-outs and inquiries
- Manage reservations and room assignments efficiently
- Assist with housekeeping coordination and maintenance requests
- Handle guest complaints with professionalism and solutions-oriented approach
- Collaborate with cross-department teams for seamless operations
- Maintain cleanliness and organization of public areas
- Process payments and operate POS systems accurately
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and POS system knowledge
- High school diploma or equivalent required
- Valid Oklahoma driver's license (if driving shuttle)
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset